Sonia Robinson

As an Old Dominion University graduate, I have had the privilege of working in various roles, including office coordinator, executive assistant, and associate at both a public relations firm and a non-profit organization. My education at ODU has equipped me with a strong foundation, enabling me to bring a wealth of knowledge and skills to my work. I take pride in my exceptional organizational abilities and meticulous attention to detail, which have allowed me to effectively manage administrative tasks, provide valuable support to high-level executives, and contribute to strategic communications efforts. Through my experience in both the corporate and non-profit sectors, I have gained a well-rounded perspective and the ability to thrive in diverse environments. With a proven track record of delivering results and fostering positive relationships, I am confident in my ability to make a meaningful impact wherever I go.

Experience

As an Associate at a bipartisan government relations firm, I supported a team of senior executives and staff by managing schedules, arranging travel, and coordinating meetings. My responsibilities included preparing accurate expense reports, maintaining administrative files, and overseeing the production of large projects, involving research, typing, and proofreading. With strong organizational and interpersonal skills, I adeptly juggled multiple assignments and navigated stressful situations in a collaborative team environment. Additionally, I coordinated and facilitated Senate and House fundraisers hosted at the Capitol Counsel office, ensuring successful execution, managing guest lists, and overseeing event logistics. I efficiently managed client and internal distribution lists, ensuring accurate and up-to-date contact information for targeted communication and streamlined information dissemination.
As an Executive Assistant at a non-partisan independent, volunteer association, I oversaw the organization's email listserv, curating and sending out announcements, newsletters, and important updates to members, sponsors, and other stakeholders. I planned and coordinated a wide range of virtual and in-person events, including conferences, fundraisers, and networking sessions. Additionally, I updated and managed the organization's LinkedIn and website content, enhancing its online presence and promoting its mission to a broader audience. I efficiently captured and documented meeting minutes, action items, and decisions, ensuring accurate records and follow-up on action plans. I prepared and edited various documents, such as reports, presentations, and newsletters, maintaining consistent formatting and delivering high-quality materials to the Board of Directors. Furthermore, I managed the organization's job board, regularly updating postings and optimizing job descriptions to attract top talent and support organizational growth.
Customer Service Representative PC Qwik Fix
As a Customer Service Rep at small computer repair shop, I provided prompt and friendly greetings to customers, ensuring a positive and welcoming experience from the moment they entered the store. I swiftly assessed customer needs and inquiries, offering knowledgeable assistance and guidance on product availability and device repairs. I proactively facilitated specialized merchandise orders for customers, ensuring they could access the specific products they desired. Additionally, I demonstrated exceptional customer service by following up with customers to inform them about the availability of their repaired devices. I took ownership of the quality and precision of completed products, maintaining a high level of responsibility to deliver satisfactory outcomes.

Education & Certifications

Old Dominion University - B.S. in Cybersecurity
Let's connect!
© Copyright 2024 | Sonia Robinson | All rights reserved.